COMPANY029 — How to Restrict Access to the Master Admin Role

Last updated: August 26, 2026

Learn how to customize and restrict specific permissions for the Master Admin role in your Xtrm organization.

Overview

If you need to modify or restrict the default permissions of your account's Master Admin, the Xtrm Support team can configure these settings for you. Each feature or function can be individually set to Enabled (Yes) or Disabled (No) based on your organization’s operational and compliance needs.


How to Request Permission Changes

  1. Review the Permissions List, below: Identify which specific features and capabilities should be enabled or disabled for the Master Admin role from the customizable options below.

  2. Submit a Request to Support: Send an email to support@xtrm.com detailing the exact restrictions or permission toggles you would like applied to your Master Admin account.

  3. Confirmation & Activation:The Xtrm support team will update your organization's permission profile and notify you once the restrictions are active.


Customizable Master Admin Permissions

The following features and functions can be enabled or disabled for the Master Admin role—

Feature / Capability

Description

Advanced Profile

Edit or update company advanced profile details

Advanced Send Feature

Perform wallet-to-wallet transfers

Beneficiary Details

View beneficiaries of payments

Claims Payments

View and authorize claims payments

Connected Contacts

View or update connected company or individual lists

Email Alert Settings

View and update email notification preferences

API Details

Access API configuration and integration details

Employees

View employee records and details

Entities

View and manage organizational entities

Currency Exchange

Create currency exchange transactions

Fund Wallet

Create inbound wallet funding transactions

Integrations Module

Access and view the integrations portal

Link Banks

Connect and manage linked bank accounts

Link Payment Cards

Connect and manage linked credit/debit cards

Mass Payments

Create and execute mass payment file transfers

Organization Profile

View and edit organization profile settings

Programs

View and edit active payment programs

Reports

View and download system reports

Simple Send

Create standard wallet-to-wallet payments

Statements

View and download account statements

Transfers

Create outbound transfers (banks, prepaid cards, gift cards, checks, etc.)

User Management

View and manage users and access levels for your organization

Wallets

View and manage organizational wallets