CONMANAGER005 — Submit Connected Company Mass Payment File

Last updated: August 18, 2026

This feature allows managers to submit a mass payment file on behalf of a connected company (customer).

Steps:



1. Navigate to Mass Payments

  • Go to the left-hand menu and select Send, then Mass Payments.





  2. Download & Complete Submission Template

  • Click on Submission Template to download the Excel spreadsheet from Google Docs.
  • Fill out the template with the required information:
    • Individuals: Full Name, Email, Payment Method, Amount, Currency.
    • Companies: Full Contact Name, Contact Email, Payment Method, Company Name, Amount, Currency, Wallet ID (highly recommended).





3. Select Connected Company

  • Choose the connected company (customer) from the drop-down list.



4. Select Source Wallet

  • Choose the source wallet from which the payments will be drawn.



5. Upload & Submit

  • Upload the completed mass payment file.
  • Click Submit. Payments will be processed within 48 hours if the wallet has sufficient funds; otherwise, an invoice will be issued.







6. Track Status

  • You can monitor the status of the submitted file in the platform.